Rushi’s story

Rushi Sharma recently joined Hyphen as an apprentice Office Assistant in our London office.

We interviewed her to find out more…

When did you begin your apprenticeship?

I started my Business Administration Apprenticeship with LDN Apprenticeships towards the end of last year and joined Hyphen in January 2020. What attracted me to the company was its history and seeing how much it has evolved, and I could see myself expanding on my existing skills and learning more about working in an office.

Why was an apprenticeship the best option for you?

As an apprentice, I can work and study at the same time.

What support have you received / will you receive during your apprenticeship?

My line manager and coach have been really helpful and even though I haven’t known them for long, I’ve learnt a lot just by using Outlook/Office 365, Rapport3, Tasks in a Box, and Snipping Tool – which is probably the coolest and easiest tool to use in an Admin Office!

I enjoyed my first introduction session at LDN Apprenticeships last week and learning from other apprentices was great, especially as some were coming to the end of their courses.

Is being an apprentice what you expected? Has anything surprised you?

What’s surprised me the most is the amount of studying needed. There’s a lot of reading and I’m dyslexic however, I haven’t had any problems due to the support I get. This encourages me to improve myself.

(My only other big surprise was when I heard the fire alarm test for the first time – it made me jump out of my seat but luckily no one saw my reaction!)

What do you enjoy doing in your spare time?

I like watching anime because it has so many different genres and styles. My favourite series are Naruto and Demon Slayer because of the art – it makes me feel inspired to draw.

I also enjoy arts and crafts because it allows me to be creative. I’m currently painting flowers using watercolours and I share my inspiration on my social media (Instagram).

What skills are you hoping to learn / build on?

I want to become more independent, as I’m currently relying on people to explain things to me. My aim is to be the go-to person for admin support in the London office.

What advice would you give to someone considering an apprenticeship?

My advice would be that you might not get a YES straight away, but learn from your feedback, ask questions to show interest and don’t give up because there are always other options.

Speaking about Rushi’s apprenticeship, Eddie Miles, Hyphen’s CEO said:

“We are very pleased to have recently employed Rushi as an apprentice. Our experience as an employer is that practical in-house training counts as much towards someone’s professional development as their academic grounding. We actually see this whatever the academic qualification. I believe that we are ideally placed to offer the right mix of mentoring and experience that today’s apprentices demand and we encourage as much hands-on participation as possible. We look forward to be able to offer further apprenticeships in the future.”

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